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  • About the Users’ Rights Week
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How to participate ?

Examples of participation

  • For users: find out about their rights and get involved in a committee.
  • For network staff: take stock of their practices in terms of users’ rights, and find out about the facility’s users’ or in-patients committees.
  • For facilities: present their achievements in terms of users’ needs.
  • For professional orders: publicize their connections with users committees.
  • For community groups: raise awareness of users’ rights and the work carried out by users and in-patients committees.
  • For the Ministry of Health and Social Services: take stock of improvements in the quality of health care and social services.
  • For the complaints assistance centre: set up an activity in collaboration with the users committee.
  • For complaints and service quality commissioners: learn more about users and in-patients committees.

For users and in-patients committees

  • Promote their role by organizing open house days at their facilities;
  • Distribute promotional material to users;
  • Hold the general meeting during this week and invite users to it;
  • Organize a conference for the general public;
  • Meet with facility management and staff to raise awareness of users’ rights;
  • Collaborate on activities with the facility’s complaints and service quality commissioner, its foundation, or its volunteer service to raise awareness of the users committee and its mandate;
  • Invite the RPCU to provide training or give a speech to committee members;
  • Set up initiatives;
  • Use the opportunity to recruit new members;
  • Promote publicize users’ rights in the local media;
  • Issue a press release on National Users’ Rights Week.

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