How to participate ?
Examples of participation
- For users: find out about their rights and get involved in a committee.
- For network staff: take stock of their practices in terms of users’ rights, and find out about the facility’s users’ or in-patients committees.
- For facilities: present their achievements in terms of users’ needs.
- For professional orders: publicize their connections with users committees.
- For community groups: raise awareness of users’ rights and the work carried out by users and in-patients committees.
- For the Ministry of Health and Social Services: take stock of improvements in the quality of health care and social services.
- For the complaints assistance centre: set up an activity in collaboration with the users committee.
- For complaints and service quality commissioners: learn more about users and in-patients committees.
For users and in-patients committees
- Promote their role by organizing open house days at their facilities;
- Distribute promotional material to users;
- Hold the general meeting during this week and invite users to it;
- Organize a conference for the general public;
- Meet with facility management and staff to raise awareness of users’ rights;
- Collaborate on activities with the facility’s complaints and service quality commissioner, its foundation, or its volunteer service to raise awareness of the users committee and its mandate;
- Invite the RPCU to provide training or give a speech to committee members;
- Set up initiatives;
- Use the opportunity to recruit new members;
- Promote publicize users’ rights in the local media;
- Issue a press release on National Users’ Rights Week.