Trainers
Jacques Cloutier - Consultant and trainer for RPCU
Jacques Cloutier has been a strategic planning and communications consultant for over 30 years. He has advised and collaborated on numerous projects and objectives, initiated by government agencies, institutions and several NPOs. He has honored numerous mandates related to the quality of life of seniors, as well as universal accessibility and public safety. Over the past 25 years, he has led more than a hundred training courses and workshops. He designed and facilitated thirty-five sessions of the workshop entitled La communication et les relations opérationnelles entre administrateurs et permanents au sein des organismes communautaires.
He has been an RPCU partner since 2018. In particular, he was delegated manager of the project Un geste à la fois – partenariats locaux pour le bientraitance des personnes aînées en CHSLD. Jacques Cloutier is an "active member in practice" of the Chaire de recherche sur la maltraitance envers les personnes aînées.
Micheline Richer - RPCU trainer
Micheline Richer has worked in the health and social services network for over 25 years as a clinician and then as Director of Professional Services and Quality in both Montreal and regional institutions with a rehabilitation mission in intellectual disability and autism spectrum disorders (ASD). At the national level, she participated in the development of certificate and DESS (Diplôme d'études supérieures spécialisées) programs in ASD for caregivers and managers. She was also a lecturer in these programs, offered by Laval University's Direction générale de la formation continue (DGFC). From 2015 to 2019, she sat on the Board of Directors of CIUSSS Estrie - CHUS and acted as Chair of the Comité de Vigilance et de la qualité des services and participated in the Comité de la mission universitaire.
Gérald Bolduc - Trainer for RPCU
After a career in education, including the last 24 years as a school principal, Gérald Bolduc retired in 2007. He taught special education and teacher training, notably for CIDA in Morocco and as a lecturer at Université Laval. Since 2007, he has remained active, making three international cooperation trips to Haiti with the Paul-Gérin-Lajoie Foundation, WUSC (Canadian World University Service) and World Vision. For two years, he was a resource person on the users' committee of the CSSS Alphonse-Desjardins. He is occasionally involved as a resource person for the CHU de Québec users' committee. Mr. Bolduc also has extensive volunteer experience with the Seréna-Québec organization, as well as with the Breault Foundation, an associated organization of which he was president.
Claire Girard - RPCU trainer
Claire Girard has held various positions in the health and social services network for over 35 years, mainly in the Montreal area and with seniors. She was coordinator of the day center and quality maintenance services at Manoir Trinité in Longueuil, pedagogical advisor and lecturer in gerontology at Cégep Marie-Victorin and Télé-université de l'Université du Québec, head of training and organizational development at CSSS d'Ahuntsic et Montréal-Nord and living environment advisor at CSSS Lucille-Teasdale. She participated in the development, facilitation and teaching of the national training program for managers, “L'amélioration de la qualité du milieu de vie en hébergement de soins de longue durée, and the MSSS training program for beneficiary attendants, Agir auprès de la personne âgée”. Finally, she ended her career as a CHSLD living environment quality assessor for the Ministère de la Santé et des Services sociaux. Since 2019, she has been a trainer for the RPCU and involved in a number of projects promoting the well-being of seniors, the builders of our society.
Claude Ménard - Former President of RPCU
Claude Ménard worked in the health and social services network for 35 years as recreation and volunteer coordinator at Centre Jellinek, a dependency facility in the Outaouais region. He was a resource person on the users' committee for 29 years. He also taught in the Leisure Services Techniques program at La Cité Collégiale in Ottawa. He has served on the boards of several community organizations, as well as on the Multidisciplinary Commission of the Agence de la santé et des services sociaux de l'Outaouais. He is a founding member of the Regroupement des comités des usagers en Outaouais, a board member of the Conseil québécois d'agrément and a member of the INESSS committee on Guides de pratique en services sociaux. Mr. Ménard has also been a trainer and speaker for the World Forum on Addiction, the Association des ressources intermédiaires du Québec, the Fédération des intervenants en loisir institutionnel du Québec, and for various institutions and network committees. He was president of the Regroupement provincial des comités des usagers from 2007 to 2020.